Specified Commercial Transactions Act

  • Company Name


  • Company location

Unit 1002 10/F Perfect Commercial Building

20 Austin Avenue Tsim Sha Tsui KL

  • Customer Service

Goro Fujimoto

  • Heads of Sales
  • Responsible
  • Contacts

Phone: 05058386625

Email: sale@jp.vlandshop.com

  • Business hours

MON to SAT: 9:00 AM - 18:30 PM

SUN: 10:00 AM - 12:00 AM

  • Period of payment
Within 48 hours
  • Method of payment

PayPal、Credit card

  • Refund policy

14-day money-back guarantee for any reason

If the return is caused by the consumer, the consumer must pay shipping costs. Specific charges must be based on the shipping company you select.
If the product received is damaged or incorrect due to our reasons, the consumer will not have to pay shipping charges for this reason.

Undamaged products may be returned for a full refund for any reason within 14 days of purchase. The refund process will begin once the returned item is returned to Vland's warehouse for inspection.

  • Returns must include all accessories
  • Item must include original packaging
  • For warranty claims not related to quality, the buyer will be responsible for shipping costs.
  • For warranty claims not related to quality, Vland will refund the cost of the product itself.
  • Returns may be refused if the item does not meet the above requirements

Refund requests under the 14-day money-back guarantee expire 14 days after opening a warranty claim. We cannot process refund requests for non-quality issues with the product once this 14-day window has expired.

  • Transport policy

processing time:
All items can be shipped within 2-5 business days after payment is cleared.

free shipping:
We offer free shipping to most areas and are happy to deliver items to customers, especially those in remote areas, but shipping may incur additional costs and delivery times that must be paid by the customer. For specific shipping charges, please contact our online customer service or email us. We will let you know after calculating the actual weight and volume.

Delivery time:
Most standard shipments are sent through local warehouses. If we are out of stock, some items will be shipped directly from our China warehouse.

  • Other fees such as shipping and handling are required

There are two types of payments on this site: "Payment 1" and "Payment 2".

Payment 1: Formal purchase of goods, you need to pay the price of the goods.

Payment 2: If the item is not in stock, we will ship the item from our factory in China.
Product price + international shipping fee
(Actual shipping charges vary depending on product size, weight, shipping distance, purchase quantity, etc.)